Returns & Exchanges
At Bask and Lather Co, we want you to love your hair and skin journey, which is why we offer a 30-day satisfaction guarantee on all our natural beauty products. If you are not completely satisfied with your purchase, we are here to help you find a solution or facilitate a return.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
