Returns & Exchanges

At Bask and Lather Co, we want you to love your hair and skin journey, which is why we offer a 30-day satisfaction guarantee on all our natural beauty products. If you are not completely satisfied with your purchase, we are here to help you find a solution or facilitate a return.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.

  • 2.
    Prepare Your Package

    Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.

  • 3.
    Ship It Back

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.